Nakisha
Founder, Craft Club Co.
Nakisah came to A&O after a couple of varied experiences with other 3PLs and with a brand that was ready to jump to the next level.
3PL Ecommerce Fulfilment Services
Pick, pack and deliver your ecommerce orders with ease. Fast turnaround, Australia-wide delivery, and built to scale with your business.
Find out how much you can save with A&O
- Sydney Metro Location
- Competitive Pricing
- Unbeatable Service
150+ reviews from happy customers
Read our Reviews on Reviews.io
Estimate your fulfilment costs
Get a personalised quote for your ecommerce fulfilment needs
- Get your quote within 24 Hrs
- Secure Form · Privacy Protected
- No Mailing Lists · No Spam
- Expert advice and customer care
- 150+ reviews from happy customers
Our Services
We provide a full range of 3PL & fulfilment services in Australia
Are you looking for more information about our 3PL services? Scroll down to find your answer. If you want to ask us your question, please contact our team!
Store Goods
Store goods by categorising, labeling, and arranging them systematically in designated storage areas according to inventory management protocols and client specifications.
Pick & Pack
Pick and pack goods by efficiently selecting items from inventory, carefully packing them according to client requirements, and preparing them for shipment with accurate labelling and documentation.
Ad-hoc Fulfilment
Ad hoc fulfilment involves preparing kits in bulk for marketing campaigns and large batches of pre-orders. Our hand-line team can complete any manner of reworking, kitting, relabelling and bundling to suit your requirements.
Shipping & Returns
Manage shipping and returns by coordinating the efficient transportation of goods to customers and handling return logistics with prompt processing and appropriate restocking procedures.
Our Reviews
Check the reviews of our third-party logistics 3PL services
These reviews showcase the quality of our services and the satisfaction of our clients. We have gathered feedback from various industries and companies, highlighting the versatility and adaptability of our 3PL solutions.
Vee
Founder, Nursely
Vee came to us with her brand making strides and brimming with enthusiasm for her business.
Lina and Gareth have been a pleasure to work with. They have made our 3PL fulfilment a breeze!! Highly recommend to anyone.
Michael H Always a pleasure. Friendly and quick communication, and of course the printed project was of fantastic quality. Thanks again, A&O!
Evelyn R The team provided an outstanding level of service which included a number of late changes to scope. I cannot recommend them highly enough.
Simon H Exceptional service and execution from the team at A&O thank you Lina for everything, we look forward to working with A&O into the future.
Georgia P Really easy process to discuss requirements and get a quote. The team was very flexible and delivered exactly what we asked for. Thanks!
Mike E Lina and the team are so friendly and helpful, and the work they do is outstanding, you couldn't ask for a better service!
Amelia B
We'll never let you down!
Our Process
How can you get started with our 3PL services?
Let’s outline your business requirements, establish clear business goals, optimise the final 3PL cost for your business, and embark on a logistics management journey together.
Store your products in our warehouse, ready for further shipping
To store your products in our warehouse, prepare them for further shipping by categorising, labelling, and organising them according to inventory management protocols, ensuring they are readily accessible for efficient fulfilment.
Get your products assembled and sent to your customer with minimal fuss
We simplify the process so that your goods can be sent to your customers quickly and easily. We provide clear assembly instructions, coordinate efficient packaging, and utilise a reliable shipping service for timely delivery.
Pricing
Choose competitive pick & pack costs
Whether you are a startup or a scale-up, managing pick and pack processes in-house can be time-consuming and expensive. However, by partnering with a reliable 3PL provider, you can streamline your fulfilment operations and reduce costs.
3PL for Start-Ups
150-500 orders per month
Start your new retail enterprise unencumbered by time and resource to fulfil your own orders.
A$4.20
Pick & pack fees per orderIncluding:
- Ecommerce platform integration
- Tracking number confirmation
- Despatch within 24hrs
3PL for scale-ups
500–1000 orders per month
Propel your venture to the stratosphere with dependable 3PL service and preferred shipping rates.
A$3.80
Pick & pack fees per orderIncluding:
- Automated reports
- Product bundles
- Additional inserts
- BYO packaging
Established retailers
1000+ orders per month
Trust A&O to ensure that your orders are shipped on time with unwavering accuracy—even in peak periods.
Starting from
A$2.10
Pick & pack fees per orderIncluding:
- Regular performance reports
- Multiple stores/marketplaces
- Multiple admin users
- Marketing inserts
Get Ready for your Quote
Here are a few pieces of info we need to assess your 3PL requirements and pull together a quote:
- Your order volume per month
- Number of SKUs you have
- Size of your products
- Number of pallets of stock you have
- your e-commerce platform, like Shopify Ebay etc.
About us
Meet your 3PL Superheroes
Our 20+ years of distribution knowledge now supports our 3PL and Direct Mail offerings. This journey has made us a valued partner to over 700 Australian and international organisations, including some of the world's most renowned brands.
Your Extended Team
Seamless team integration, offering service like and extended in-house team. Dedicated to understanding and achieving your goals at every step. Clear understanding of who to connect with and troubleshoot questions when they arise.
Uncompromising Quality
We guarantee quality with our history of meeting deadlines and our Bulk Mail Partner status with Australia Post. Our expertise assures that any job we manage for you will go better than expected.
Learn More
3PL Frequently Asked Questions
Are you looking for more information about our 3PL services? Scroll down to find your answer. If you want to ask us your question, please contact our team!
What technology do you use for logistics and inventory management?
We use software for WMS and 3PL distribution by one of the world’s leading logistic software companies, allowing you to log in to check your dashboard of activity in real time. Once logged in you will see the activity of your orders moving through the warehouse and out for delivery. Each month we provide you with detailed reporting allowing you to optimise your business as required.
How do you handle communication and reporting?
Reporting is easy and always at your fingertips via your client dashboard. This gives a real time account of your order status and can be filtered to get into more granular detail. Should you need more comprehensive analysis, you’ll have your account manager on hand to help you break down the stats and provide insight into how your logistics are performing.
How do you ensure the security and safety of goods in storage?
Our warehouse is set up with a robust series of security measures to ensure our client’s stock is kept safe. We use CCTV, back to base alarm system and security gates to prevent theft, and ensure our fire safety is up to code to keep the risk of fire low.
Can you provide customised logistics solutions tailored to our specific needs?
Yes! During our discovery process we try to understand the minute details of your operations so that we can design a logistics solution for your unique business requirements. This may result in a customised pick face arrangement, be flexible for different promotional activity or a number of customisations designed to make your business more efficient.
How do you deal with logistics questions or issues that arise?
We have vowed to never let our customers down, and that means we’re ready to field your calls. In addition to their account manager, our clients have benefited from direct access to our warehouse manager and staff to quickly talk through and solve issues as they arise. Our staff are extremely knowledgeable and care about the success of each order, ever willing to help out if needed.